Delivery days are Monday – Friday between the hours of 08.00 – 18.00hrs

The cut off time for delivery the next working day is 16.00hrs. Any orders placed after 16.00hrs will be dispatched the next working day. Please note that we are not open during the weekend and therefore any orders placed Friday after 16.00hrs will be dispatched on the following Monday for delivery on Tuesday.

Please note we do not deliver on weekends or Bank Holidays.

We offer a next day delivery service on orders placed before 16:00hr Monday – Friday. Parcels are dispatched on the next business day service however, we do advise 1-2 working days to cover any possible delays. Signature is required upon delivery and the driver may ask to take a photo of the parcel with an open door as proof of delivery.

We do everything we can to meet the delivery time specified, however occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed. Unfortunately we are unable to refund any delivery costs for delayed orders.

We will inform you if we become aware of an unexpected delay. Please note that if your order is made up of a combination of items, deliveries may, on occasion, be made separately. Any issues with the items we must be notified within 48 hours of the delivery. We reserve the right to alter or amend delivery times in exceptional circumstances. Please note that if you order multiple items we may send the items on a pallet rather than individual boxes.

Please note if no-one is home to accept delivery on two occasions your item will be held in the depot until you contact us. If this does happen there are two options, we can rearrange delivery but there will be a fee of £12 to pay. Alternatively we can arrange for the parcel to be returned to our warehouse and you will be refunded minus £12.

Any orders that are refused and returned to us will be refunded minus £15

Delivery

We are unable to deliver to:

Ireland

Northern Ireland

Delivery – Batteries

For the delivery of Batteries we use APC, Palletways and DX. Unfortunately this means we are unable to deliver to some areas.

The postcodes affected are listed below.

Isle of Man:

IM

Isle of Wight:

PO30-41

Channel Islands:

JE1-4 , GY1-8

Scottish Offshore:

HS1-9, IV41-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44,

ZE1-3

Bungs

Before fitting and connecting any battery, we ask that you check that the battery physically fits. Once confirmed remove the red travel bungs from the battery before fitting and connecting.

Delivery – Power Electronics

For delivery of smaller power electronic items e.g. battery chargers, inverters, accessories we may use Royal Mail, DPD and DX

Please note: If you are attempting to order a ‘Power Electronic’ item to any of the above postcodes the website will not process your order. You would need to call in and a member of the Customer Service Team will manually place your order for you.

Delivery Fee

We have recently added a delivery fee to our website. In line with this change, our product prices have been reduced as the delivery fee will be calculated at the checkout based on weight and quantity.

Options for delivery are:

Bag/Parcel – £7.50 (per bag/parcel calculated at checkout)

  • Under 30kg
  • Under 1m 
  • 5 or less items that are under the above specifications

Examples of Bag/Parcel orders:

  • 1 x ODYSSEY BATTERY 12V 840 CRANKING AMPS (ODX-AGM24M) 
  • 3 x Hankook U1RMF-S Lawn and Garden Battery – 895
  • 6 x Yuasa REC14-12 Golf & Mobility Battery
  • 1 x Victron Energy Phoenix Inverter 12/2000 230V Smart – PIN122201000
  • 1 x Victron Energy Cerbo GX – BPP900450100, 1 x Hankook XL31 Dual Purpose Leisure Battery, 1 x Victron Energy SmartSolar MPPT 75/10 – SCC075010060R and 1 x Victron Energy Solarcable L=5m/4sqmm MC4-M/F – SCA000500000

Pallet – £45

  • 30kg -1200kg
  • Under 1.2m
  • 6 or more items that are that fall into the Bag/Parcel category

Examples of Pallet orders:

  • 1 x Victron Energy Solar Panel 12V 115W Mono series 4B – SPM041151202
  • 6 x Hankook XL31 Dual Purpose Leisure 
  • 1 x TN Power AGM 12V 125Ah Deep Cycle Battery TNE12-125
  • 1 x Victron Energy Quattro 48/15000/200-100/100 230V – QUA483150000

Oversized Pallet – £90

  • Between 1.2m –  2.4m

Example of Oversized Pallet orders:

  • 1 x Qcell Q.Peak Duo ML-G11S Series 505W Solar Panel