Whatsapp Widget

Delivery*

Delivery days are Monday – Friday between the hours of 08.00 – 18.00h.

The cut off time for delivery the next working day is 17.00h. Any orders placed after 17.00h will be dispatched the next working day. Please note that we are not open during the weekend and therefore any orders placed Friday after 17.00h will be dispatched on the following Monday for delivery on Tuesday.

Please note we do not deliver on weekends or Bank Holidays.

We offer a Next Working Day Delivery service on orders based on orders placed before 17.00h Monday – Friday. Parcels are dispatched on the next business day service however, we do advise 1-2 working days to cover any possible delays that the couriers may experience. Signature is required upon delivery and the driver may ask to take a photo of the parcel with an open door as proof of delivery.

We do everything we can to meet the delivery time specified, however occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed. Unfortunately we are unable to refund any delivery costs for delayed orders.

We will inform you if we become aware of an unexpected delay. Please note that if your order is made up of a combination of items, deliveries may, on occasion, be made separately. Any issues with the items we must be notified within 7 days of the delivery. Risk in the goods will pass to you on delivery. We reserve the right to alter or amend delivery times in exceptional circumstances. Please note that if you order multiple items we may send the items on a pallet rather than individual boxes.

Please note if no-one is home to accept delivery on two occasions your item will be held in the depot until you contact us. If this does happen there are two options, we can rearrange delivery but there will be a fee of £12 to pay. Alternatively we can arrange for the parcel to be returned to our warehouse and you will be refunded minus £12.

Any orders that are refused upon delivery and returned to us will be refunded minus £15

Delivery – Batteries

For the delivery of Batteries we use APC & Palletways. Unfortunately this means we are unable to some areas.

The postcodes affected are listed below.

Isle of Man:

IM

Isle of Wight:

PO30-41

Channel Islands:

JE1-4 , GY1-8

Scottish Offshore:

HS1-9, IV41-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44,

ZE1-3

Ireland

Northern Island is also a DND address

Delivery – Power Electronics

For delivery of smaller power electronic items e.g. battery chargers, inverters, accessories we may use Royal Mail, DPD and DX

Please note: If you are attempting to order a ‘Power Electronic’ item to any of the above postcodes the website will not process your order. You would need to call in and a member of the Customer Service Team will manually place your order for you.

Delivery Fee

We will shortly be removing ‘Free Delivery’ from our website.

Delivery will be calculated at checkout based on weight and quantity. If your product is over 30kg or maximum length of 1 metre the it is required to go on a pallet.