If you no longer require your item for any reason, you can return it in new and unused condition within 15 days for a refund. This refund excludes postage and packaging costs.

Please follow this link to submit your warranty or returns form:

Retail – Warranty & Returns Form

Trade – Warranty & Returns Form

Without this form we cannot process your warranty claims, return or refund.

Return Address:

BMS Technologies LTD

Unit 29 Alexandra Way

Ashchurch Tewkesbury

GL20 8NB

Returns must be sent to the above address. Any parcels sent to parcel shops or drop off points will not get to us and will be returned to you by the courier after the allotted wait time.

*Disclaimer*

Warranty and Returns are not guaranteed and subject to approval

Do not send a return back to us without prior authorisation from the trade team.

We unfortunately cannot reimburse any return costs you incur.